BOOSTNBLEND™ is committed to providing you with a high quality product that covers up your thinning hair. If for any reason you are not happy with the product when it arrives, please contact us via CustomerCare@boostnblend.com and we will be happy to provide you with instructions for you to return your product for a full refund of the cost of the product.
Please note that a full refund will only be offered if the product is returned in its original box and with a copy of the invoice.
Refunds will be processed within 5-10 days from receipt of the returned product.
Damaged Or Incomplete Delivery
All products are thoroughly checked and are ascertained damage-free prior to dispatch. In the event customers receive damaged or incomplete items please notify us immediately via CustomerCare@boostnblend.com and we will endeavour to rectify the problem immediately.
For all enquiries regarding any aspect of your shopping with BOOSTNBLEND™, please contact CustomerCare@boostnblend.com
Shipping & Handling
Orders placed by 11am Monday to Friday (excluding public holidays) will be dispatched on the same day. Postage and handling is a flat rate of $8 for deliveries to anywhere in Australia. Orders placed Saturdays, Sundays and public holidays will be shipped the following business day. Standard shipping is via Australia Post Registered Post.
Allow 2-4 business days for delivery within Australia however, remote areas may be slightly longer.
If you spend more than $100, Express Post is FREE to customers in Australia.
Please allow 10 - 14 days for international standard delivery. Express Delivery to New Zealand and Singapore may take up to 5 days.
Express Delivery - Australia:
We know what it’s like to be so busy you forget to reorder. So if you suddenly find out you have run out of BOOSTNBLEND™, we offer an Express Delivery option.
If your order is made before 11am on a standard business day, we will send your package via Australia Post Express Delivery with a guaranteed next day delivery to major cities and towns in Australia. The cost of Express Delivery is $10 to anywhere in Australia.
If you wish to determine whether the Australia Post Guaranteed Next Day Delivery Post service is available in your area, please visit the Australia Post website.
If you have any issues with your delivery please email us at CustomerCare@boostnblend.com.
Returns and Refunds
If you are not happy with your product for any reason please let us know and we will either swap your colour for free (one free colour swap per customer), or provide a refund.
Refunds will be processed once we have received your returned product in our warehouse. Returns must be accompanied by our Return Authorisation Form. Contact Customer Care and we will send you a Form.
All refunds are for the full amount of the returned product. Please note this excludes the cost of shipping, whether the customer received free shipping or not.